Stress in the workplace – Updated Factsheet

July 4th, 2023.

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Published by the CIPD, this factsheet has been updated. It defines stress and draws the distinction between stress and pressure. It offers information on signs of stress and concludes with guidance on how to deal with stress at work, providing information on prevention, early intervention and stress policies.

Stress can place immense demands on employees’ physical and mental health and affect their behaviour, performance and relationships with colleagues. It’s a major cause of long-term absence from work, and knowing how to manage the factors that can cause work-related stress is key to managing people effectively. Employers should take a systematic approach to identifying the risks of stress, for example by conducting stress risk assessments.

Signs that indicate employees may be suffering from excessive pressure or stress could be changes in behaviour or performance. This means being alert to any uncharacteristic behaviour in employees and having an empathetic conversation with someone if you are concerned as a manager.

Employers should approach stress management proactively, focusing on prevention and early intervention, and not just responding when a problem becomes significant or when someone goes on sick leave.

There are several approaches organisations can take to address stress at work. These include common methods such as:

Employee assistance programme.
Flexible working options/improved work-life balance.
Staff surveys and/or focus groups to identify causes.
Risk assessments/stress audits.
Training for line managers to manage stress.

Stress in the Workplace (barbour.info)

CIPD
June 2023

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